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FAQs
SHIPPING
We are based in London, UK, serving paintball players across the UK and Europe.
Yes, we ship internationally. Delivery times vary by destination, typically between 3-10 working days. Please ensure your country allows the import of paintball products.
For certain products, we use trusted couriers such as DPD, Royal Mail, UPS, and specialist carriers. Shipping costs depend on order size, weight, and destination. Standard UK mainland delivery is usually £4.95, with free shipping on orders over £100, excluding certain items.
Orders are securely packaged to protect fragile items like paintballs. Please inspect packages upon receipt and report any damage to the delivery driver immediately.
Weights listed are accurate to help calculate shipping costs and ensure proper handling.
Yes, combining orders is encouraged to reduce shipping fees. We can ship all items together when possible.
We offer free standard UK mainland delivery on non-pyrotechnic orders over £100. Some exclusions apply for remote areas and specific product types.
Currently, we do not offer local pickup, but we aim to dispatch orders promptly from our London location.
Standard UK delivery takes 3-5 working days. Next day and priority shipping options are available for faster delivery which cost £50. International orders usually arrive within 5-7 working days. If items are out of stock, we will notify you with an estimated delivery date
PRODUCT
Our paintball products feature high durability, safety compliance, and performance-optimized design to enhance your gameplay experience.
Each product is designed for ease of use and reliability, whether it’s a marker, mask, or accessory. Detailed instructions are provided with every item.
We use high-quality materials such as reinforced polymers, aluminum alloys, and impact-resistant plastics to ensure durability and safety.
Many of our products come in various sizes, colors, and styles to suit your preferences. Please check individual product pages for available options.
Product dimensions and weights are listed on each product page to help you make informed choices and calculate shipping costs.
PAYMENT
Yes, all payments are processed through secure, encrypted gateways to protect your personal and financial information.
Card rejections can be due to insufficient funds, incorrect details, or bank restrictions. Please verify your card details or contact your bank.
No, we do not charge extra fees for any payment methods offered at checkout.
Refunds are processed back to the original payment method used during purchase.
We regularly run promotions and discounts. Sign up for our newsletter or check our website for current offers.
WHOLESALE
We specialize in paintball equipment and accessories and offer wholesale pricing to paintball venues, retailers, and businesses in the industry.
Yes, discounts are available for bulk orders. Please contact us directly for a custom quote.
We strive to offer competitive pricing but do not currently offer formal price matching. Contact us if you find a better deal on identical products.